At Dr Sally Botanicals, we're committed to providing thoughtful, personal customer service. Whether you have a question about one of our botanical products, need help placing an order, or would like an update on an existing purchase, our team will be pleased to assist you.
Customer Services
Email
📧 botanicals@drsallysclinic.com
Telephone
📞 01472 884834
Product & Order Enquiries
If you have a question before placing an order or need assistance with an existing purchase, please don't hesitate to get in touch.
We are happy to help with:
- Product information
- Ingredients
- Delivery and shipping
- Returns and refunds
- Existing orders
- Click & Collect enquiries
Please note that we are unable to provide personalised medical advice by email or telephone.
Click & Collect
If you have selected Click & Collect, your order can be collected from:
Orchard Barn Health
Station Road
Stallingborough
Grimsby
North East Lincolnshire
DN41 8AJ
Please wait until you have received confirmation that your order is ready for collection before visiting.
Clinical Consultations
Dr Sally Botanicals is an online shop and cannot provide personalised medical consultations through our customer service team.
If you would like to book an appointment with Dr Sally's Clinic for personalised healthcare, integrative medicine or functional medicine consultations, please visit:
Dr Sally Botanicals is a small family-run business, and we're proud to offer a personal service alongside our carefully selected botanical products.
Every order is prepared with care, and every customer enquiry is important to us. While we may not always be able to respond immediately, we do our very best to reply as promptly as possible.
Thank you for supporting our small business—it truly means a great deal to us.