Our contact details
Name: Dr Sally's Botanicals T/A Chapel Yard Organics
Address: 2 Chapel Yard, Albert Street, Holt, NR25 6HG
Phone Number: 01263 810123
E-mail: hello@chapelyardorganics.com
The type of personal information we collect
We currently collect and process the following information:
· Personal identifiers, contacts and characteristics (for example, name and contact details)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- You have signed up to our newsletter
- You have purchased a product
We use the information that you have given us in order to
Communicate with you about new products or offers
We may share this information with with third party software such as mailchimp to facilitate our newsletter circulation.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting hello@chapelyardorganics.com
How we store your personal information
Your information is securely stored.
We keep contact information for the marketing purposes as above until you opt out or request no further contact then this will be removed from our database if requested.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at hello@chapelyardorganics.com. 01263 810123 or in writing 2 Chapel Yard, Albert Street, Holt, NR25 6HG if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at hello@chapelyardorganics.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk